Privacy Policy

E & I Real Estate Services ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

Information We Collect

We may collect personal information when you:

Complete a contact form.
Request information about our services.
Submit information regarding a property.
Subscribe to receive updates.
Contact us by phone, email, or text message.
Opt in to receive SMS communications by submitting a website form and checking the SMS consent checkbox.

The information we collect may include:

Name
Email address
Phone number
Mailing address
Property information
Financial information voluntarily provided to evaluate your real estate situation

We may also automatically collect certain non-personally identifiable information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referring website

This information is collected through services such as Google Analytics and similar technologies to improve our website and user experience.

How We Use Your Information

We may use the information we collect to:

Respond to your inquiries.
Provide requested real estate services.
Evaluate your property or real estate situation.
Schedule appointments.
Send requested information.
Process transactions.
Improve our website and customer experience.
Comply with legal obligations.
Send SMS messages and emails you have consented to receive.

We do not sell your personal information.

SMS Communications

If you voluntarily provide your mobile phone number through one of our website forms and check the optional SMS consent checkbox, you consent to receive text messages from E & I Real Estate Services.

SMS messages may include:

Responses to property inquiries
Appointment confirmations and reminders
Property updates
Transaction updates
Customer service communications
Follow-up communications regarding your request
Marketing or promotional messages (only if you have separately consented where required)

Message frequency varies but will not exceed one (1) message per calendar month unless additional communications are necessary to respond to your request or ongoing transaction.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us using the information provided below.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with vendors who provide services on our behalf (such as SMS delivery providers, website hosting providers, or CRM providers) solely for the purpose of operating our business and providing requested services. These service providers are contractually required to protect your information and may not use it for their own marketing purposes.

Cookies and Analytics

We use cookies and analytics tools, including Google Analytics, to understand how visitors use our website and to improve user experience.

Google Analytics may collect information such as:

Pages visited
Time spent on the website
Browser information
Device information

This information does not personally identify individual users.

Google Ads Remarketing

We use Google Ads Remarketing to display advertisements to previous visitors of our website.

Google and other third-party vendors use cookies to serve advertisements based on previous visits to our website.

You can manage Google's advertising settings through your Google account.

Sharing of Information

We do not sell, rent, or trade your personally identifiable information.

We may share information with trusted third-party service providers who assist us in:

Operating our website
Providing customer support
Delivering SMS or email communications
Managing appointments
Processing transactions
Hosting website services
Maintaining our CRM

These providers may only use your information to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

If our business is acquired, merged, or transferred, customer information may be transferred as part of that transaction. Should this occur, we will update this Privacy Policy as required by applicable law.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of transmission over the Internet is completely secure, we strive to use commercially reasonable means to protect your information.

Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

California Privacy

California residents may have additional privacy rights under applicable California privacy laws.

If you are a California resident and have questions regarding your privacy rights, please contact us using the information below.

Online Privacy Policy

This Privacy Policy applies only to information collected through our website and online services and does not apply to information collected offline unless specifically stated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or our SMS communications, please contact us:

E & I Real Estate Services

Phone: (909) 828-4890

San Diego, CA 92101, USA

Email: info@ei-props.com

Website: https://ei-props.com